Hotel Zoso, Palm Springs

Upon check-in, the room didn't feel as clean as expected, but it was spacious and creatively decorated. However, there was a delay in getting the TV remote control, and the view from the room was disappointing, overlooking a dumpster and abandoned cars. The main door was also difficult to lock.

The hotel room was spacious and comfortable, although it could use an update. The service was very helpful and friendly, especially from Wes at the front desk. The location was great for walking to nearby shops and restaurants, but noise from the service area was a downside. The dining experience left much to be desired with bad food quality.

The hotel was a little expensive and very loud with a view on the mountains but not ready by 4:00 PM. The service was friendly and accommodating. The location was superb, close to lots of restaurants and shops. The dining experience was always good but without breakfast.

The hotel offers creatively decorated, albeit slightly weathered rooms with a view of a drug deal alley. The service is friendly but marred by occasional carelessness. The location is hands down amazing, perfect for exploring downtown Palm Springs. The dining experience is enjoyable but lacks customers in the lobby bar. Overall, a unique stay with some drawbacks.

The hotel is conveniently located near a club, which may cause noise disturbance until late at night, but it offers a vibrant atmosphere. The rooms are missing some items in the mini-bar and could be noisy due to the nearby club, making it slightly difficult to relax. The transition from Hard Rock to Hotel Zoso might impact the service quality positively in some areas but negatively in others, possibly creating inconsistencies in the guest experience.